FAQ
You can order a Custom box by choosing dishes from our South and North Indian selections. You can choose four, six or eight dishes depending on the size (Mini, Medium, Large and Extra Large). You can also order from a variety of breakfast items, chutneys, pickles, podis, sweets and snacks.
You can order a Custom box in Mini, Medium, Large or Extra Large sizes.
- For Custom Mini, you can choose 4 dishes (12 oz)
- For Custom Medium, you can choose 4 dishes (24 oz)
- For Custom Large, you can choose 6 dishes (24 oz)
- For Custom Extra Large, you can choose 8 dishes (24 oz)
You can order
Idly Batter | Dosa Batter | Adai Batter | Pesarattu Batter |
Malabar Parotta | Kothu Parotta | Bhaji for Pav | Kurma for Parotta |
Makhani Gravy | Tomato Onion Gravy | Chapathi | Molagapodi |
Bisibele Bath | Biryani | Curd Rice | Potato Kari |
Peerkangai Thogayal | Curry Leaf Thogayal | DIY Coconut Chutney | Tomato Chutney |
Spiced Buttermilk | Mango Lassi | Rosemilk | Kheer |
Gulab Jamun | Gajar Halwa |
We cook in small batches throughout the week. Food is cooked 24-36 hours prior to delivery.
Food for Monday delivery is usually made on Saturday and / or early Sunday prior.
Food for Tuesday delivery is usually made on Sunday and / or early Monday.prior.
Food for Wednesday delivery is usually made on Monday and / or early Tuesday.
Food for Thursday delivery is usually made on Tuesday and / or early Wednesday.
Food for Friday delivery is usually made on Wednesday and / or early Thursday.
Food for Saturday delivery is usually made on Thursday and / or early Friday.
Food for Sunday delivery is usually made on Friday and / or early Saturday.
We cook for hundreds of families each day. We need time to cook, chill, pack and label the food. We pack the boxes that are delivered via UPS / FedEx first. We then pack the rest.
We offer free pickup from our Mylapore Express locations in Folsom & Roseville.
You can also pickup ME food from IE, Milpitas. The timings for the same are below:
From 11am to 2.30pm - keep your order number handy.
Curries: from 8am to 2.30pm & from 5pm to 9.30pm.
Phone: 408 - 649 3590. Website: milpitas.idlyexpress.com
When you check out, you'll see the Pickup option with a choice of Mylapore Folsom, Mylapore Roseville & Idly Express Milpitas, as the pickup locations.
A. Next Day Delivery - to Bay Area & Sacramento Area, Sunday through Saturday. Choose menu & place your order by 12 pm on previous day. Delivery Charge: $10
B. One Day Air Delivery - to Southern CA & Outside CA, only for Thursdays. Order must be placed by 11 am PST on Wednesday. Delivery Charge: $69.95
It depends on the day and city where you live. When we deliver using our own drivers (cities in the Bay Area), we deliver between 4:00 am and 1:00 pm. We deliver to other cities using UPS between 9:00 am and 9:00 pm.
Each delivery day is unique and different. Your delivery time is influenced by several factors.
Our promise is to deliver before 1:00 pm. If you don’t receive it by then, you should call 916-925-6200. Here are the factors that are unique to each delivery day.
1. No of orders
2. No of drivers
3. Traffic conditions / special events, construction traffic diversion etc.
4. No. of orders per city
5. No. of orders from customers in apartments (the more there are the more the delay)
6. Is it a special day like Mother’s Day?
7. Weather conditions (Rain, cold means more frequent restroom breaks)
There are several other factors in addition to this. Thanks for understanding.
You do not have to be home. We leave the package outside your door step.We take care in packaging the product so that it can hold temperatures for an extended period of time. You can add delivery instructions to your account profile or to the order during checkout.
We deliver almost all over the US.
For delivery in Bay Area & Sacramento area, you can order from any of the Monday-Sunday menus. Ground Delivery is available Monday through Sunday, between 4am & 1pm.
For delivery to other cities in California & other states, you can order from the special menu available for delivery on Thursday only. Order must be placed by 11am PST on Wednesday. It will be delivered between 9am & 9pm.
Please use the zip code widget to navigate to the correct menu for your delivery area.
Until 12 pm of the day prior to delivery - Full Refund.
For North Indian, South Indian boxes, you will receive 6 dishes each of which will be in a 24 oz container. For Custom, you will receive 4, 6, 8 dishes for Medium, Large, XL boxes respectively and each dish is 24 oz in quantity. For Custom Mini, you will receive 6 dishes of your choice and each dish is 12 oz in quantity.
No. We have stopped accepting doubling up the items.
The Large box with 6 dishes will serve 2 adults for 3-4 meals. Make rice at home.
Yes, the containers are microwave safe.
No we do not. We blast chill the food first and then pack in plastic containers.
Due to COVID 19 and other issues related to hygiene, we do not take back the packing material.
Most dishes are mild to medium. On a scale of 1 to 10 we are a 6.5-7.
Certain dishes that have to be made spicy will be spicy e.g Milagu Kuzambu (Pepper stew).
Unfortunately we cannot customize as we cook large quantities of food daily.
We recommend that you consume the food by that date. Nothing will happen for a couple of extra days but if you do not plan on consuming it within five days of delivery you should freeze the food.
We have labeled our dishes as V for Vegan & NF for Nut Free. Please message 916-925-6200 to discuss your allergies and ask for replacement dishes.
You will receive a confirmation email with the delivery date for your order. If you are ordering from a menu based on the day of the week (say Tuesday), the delivery date will be the next Tuesday.
1. Try emptying your cart and adding your selections again. You might have something in your cart from a previous session.
2. You may be ordering from a menu that is not available for delivery to your zip code. Please use the zip code widget on the home page to navigate to the correct menu.
3. You might not have met the minimum purchase requirement of $45 for Bay Area orders (where we provide Ground delivery) and $105 for other areas (where we provide 1-Day Air delivery)
4. Try clearing the cache or switching browsers. If it still does not work call 925-238-3736.
We do not provide that information for safety reasons. We don’t want our delivery drivers to take calls in the middle of deliveries.
When we create the shipping label an email is sent to you with the tracking number. Most of the times this email ends up in your spam folder. Please check your spam and if you still don’t find it please send an email to orders@mylaporeexpress.com and someone will get back to you.
A. Please like our Facebook page to keep yourself up to date. You can call 925-238-3736 if you have any questions.
B. To get email notifications, please subscribe for the same on our website.
C. To get WA notifications, please send a message from your WA number to 916 925 6200.
Heat it in a pan. It is a personal preference to add ghee or not. You can even add some Sambar or Rasam if you have, to loosen it up, instead of adding water.
Please check in the Custom Box menus to know this.
A. Every single North Indian dish WILL have onion & garlic.
B. We don’t add garlic in South Indian dishes. Tomato Onion gravy has garlic.
C. We add onion in some South Indian dishes as follows: - Vengaya Sambar - Kurma - Biryani - Vathal Kuzambu - Kara Kuzambu
We are now Operating as two outlets as below:
8:00 am to 2:00 pm - we will be IDLY EXPRESS
4:00 pm to 10:00 pm - we will be MYLAPORE
Monday : Holiday
BOTH BUSINESSES are available on Doordash / UBER EATS and you should be able to place orders for home delivery.
Yes. Vatha Kuzhambu does not have an expiry date like other dishes. It is one dish that lasts a long time, for almost 3 weeks.
No.
None of the batters are Gluten Free.
1. Adai & Pesarattu have Hing. They do not contain coconut or peanuts.
2. Idli has Semolina.
3. Dosa has a bit of Maida.
Dosa & Idli batters have Baking Soda. So, they are not Gluten Free.
All South Indian dishes are NOT Gluten Free as there is Hing in them. All North Indian dishes ARE Gluten Free.
We are extremely cautious about our customers' health, hence, we don't use any preservatives or colors in our dishes.
Watch this video to know what to do when you receive Malabar Parotta in your shipment from us:
Malabar Parotta making Facebook video
Watch this next video from 1:51
Malabar Parotta making Youtube video
No, we don't deliver Buttermilk, Mango Lassi & Rose Milk to SoCal or other states.
We have very limited items from the Jain Menu. Please find them below:
1. Vathal Kuzambu - V NF
2. Cabbage Moong - V NF
3. Pavakkai (Karela) Fry - V NF
4. Pongal (Breakfast)