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What can I order?You can order a Custom box by choosing dishes from our South and North Indian selections. You can choose four, six or eight dishes depending on the size (Mini, Medium, Large and Extra Large). You can also order from a variety of breakfast items, chutneys, pickles, podis, sweets and snacks.
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How to use Gift Card?1. Go to https://shop.mylaporeexpress.com/ and enter the zip code and delivery date and click-on ‘Continue’ button. 2. Click-on the ‘Login / Sign-up’ menu link on the top right corner. 3. In the ‘Login’ screen enter the mobile number and click-on ‘Login’ button to receive the (6 digit) ‘Access Code’ (OTP) – 4. After successful verification of ‘Access Code’ (OTP) system will show the login Profile name (on the right top corner) 5. Now add items to the cart and proceed until the ‘Payment mode’ screen 6. In the ‘Payment mode’ screen there are two tab’s (i) Debit/Credit (ii) Gift Card 7. Select the ‘Gift Card’ tab and click-on the ‘Verify your mobile number’ link and enter the mobile number which is linked with ‘Gift Cards’ to receive the ‘Access Code’ (OTP) by entering the 6 digit ‘Access Code’ the system will list the ‘Gift Card’ which is associated to the mobile number entered. 8. Now, select the ‘Gift Card’ with which the payment needs to be settled for an Order and enter the amount which need to be paid through ‘Gift Card’ Note: There could be multiple ‘Gift Card’s associated with a Mobile Number 9. If partial amount is settled through ‘Gift Card’ remaining balance amount of an Order can be settled through ‘Card Payment’.
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What is Box It Up?You can fill the box with 6 containers of the following Any Batter Any Pickle Any Chutney or Podi Gulab Jamun, Rasmalai, Gajar Halwa, Kheer With Box It Up 2, you can fill the box with 6 containers of the following Kurma, Bhaji for Pav, Sambar Any Batter Any Pickle Any Chutney or Podi Gulab Jamun, Rasmalai, Gajar Halwa, Kheer With Box It Up 3, you can fill the box with 6 containers of the following Kurma, Bhaji for Pav, Sambar, Kara Kuzhambu or Vathal Kuzhambu Rava Khichdi, Pongal, Sambar Vada DIY Coconut Chutney
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When is the food prepared?We cook in small batches throughout the week. Food is cooked 24-36 hours prior to delivery. Food for Monday delivery is usually made on Saturday and / or early Sunday prior. Food for Tuesday delivery is usually made on Sunday and / or early Monday.prior. Food for Wednesday delivery is usually made on Monday and / or early Tuesday. Food for Thursday delivery is usually made on Tuesday and / or early Wednesday. Food for Friday delivery is usually made on Wednesday and / or early Thursday. Food for Saturday delivery is usually made on Thursday and / or early Friday. Food for Sunday delivery is usually made on Friday and / or early Saturday. We cook for hundreds of families each day. We need time to cook, chill, pack and label the food. We pack the boxes that are delivered via UPS / FedEx first. We then pack the rest.
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Do you offer pickup?We offer free pickup from our Mylapore Express locations in Folsom and Roseville. When you check out, you'll see the Pickup option with a choice of Mylapore Folsom and Mylapore Roseville as the pickup locations.
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Do you offer door delivery?We offer door delivery Monday through Sunday for Bay Area and Sacramento area. We offer door delivery Tuesday through Friday for all other cities.
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We ordered home delivery. What time do you deliver?It depends on the day and city where you live. When we deliver using our own drivers (cities in the Bay Area), we deliver between 4:00 am and 1:00 pm. We deliver to other cities using either UPS/FedEx/Ontrac between 9:00 am and 9:00 pm.
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The past few weeks I have been receiving my food before 7:00 am but today it hasn’t arrived yet and the time is 9:00 am now?Each delivery day is unique and different. Your delivery time is influenced by several factors. Our promise is to deliver before 1:00 pm. If you don’t receive it by then, you should call 916-925-6200. Here are the factors that are unique to each delivery day. 1. No of orders 2. No of drivers 3. Traffic conditions / special events, construction traffic diversion etc. 4. No. of orders per city 5. No. of orders from customers in apartments (the more there are the more the delay) 6. Is it a special day like Mother’s Day? 7. Weather conditions (Rain, cold means more frequent restroom breaks) There are several other factors in addition to this. Thanks for understanding.
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What is the Cancellation Policy?Until 12 pm of the day prior to delivery - Full Refund
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Are the containers microwave safe?Yes, the containers are microwave safe.
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What else can I order?
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